Upheal is a therapy-focused AI scribe and progress-notes tool built for solo talk therapists, with a broad note-template library and a built-in HIPAA telehealth room. JotPsych is the operating system for behavioral health: notes, e-prescribing, scheduling, telehealth, billing, and credentialing in one platform, with the prescriber workflow (intakes, medication management, TMS, Spravato) built in. Start alongside the EHR you use today in five minutes, or replace it entirely on your timeline. From $53/mo, with the prescriber tooling Upheal does not offer at its $69/mo cap.
Most tools do one job and stop. JotPsych runs the whole behavioral health practice: it knows where the money goes, protects every claim, grows with every hire, and coaches every clinician. From the first intake to the paycheck.
Every encounter tracked from scheduled to paid. JotPsych flags the unbilled visit, the undercoded note, the denied claim, and the receivable aging past 60 days, then shows you how to fix it.
Every note and claim scanned against 150+ payer rules and the latest audit standards before you sign. Clawbacks and denials caught while they are still fixable.
Onboard a new clinician in minutes. Documentation and coding stay sharp and uniform at every seat, so quality and revenue scale with you, not against you.
JotCoach reads every note your team writes, flags what to fix and why, and develops every clinician, like you are in the room without being in the room.
Notes, e-prescribing, scheduling, telehealth, billing, and credentialing in one system that talks to itself, instead of seven vendors that do not.
Psychiatric intakes, medication management, TMS and Spravato, the 99214 and the 90833 add-on, e-prescribing with PDMP. The prescriber workflow native, alongside the therapy hour.
Most scribes stop at the note. JotPsych runs the whole practice. Add it to the EHR you use today with no migration and write your first note in five minutes, then make it your entire system when you are ready, on your timeline. One platform for any behavioral health practice.
Where a behavioral health platform and a therapy-focused scribe diverge for prescribers.
| Feature | JotPsych | Upheal |
|---|---|---|
| Built for prescribers (PMHNP, psychiatrist) | Yes, core product | Therapist-first; psychiatry template, no prescriber workflows(Upheal support: note templates) |
| Psychiatric intake & evaluation | Structured intake + MSE | Generic intake, no structured format(Upheal support: note templates) |
| Medication management visits | Dedicated prescriber format | No prescriber-specific format(Upheal pricing reference page) |
| TMS & Spravato (REMS) documentation | Session templates, REMS-aware | Not offered(Upheal support: note templates) |
| E-prescribing with PDMP | JotRx (DoseSpot, EPCS), from $62/mo | Not offered(Upheal pricing reference page) |
| Insurance billing (837P claims, ERA, eligibility) | Live: JotBill claims, ERA, eligibility, superbills | Not live, listed coming soon; superbills only(Upheal pricing page) |
| CPT code suggestions & pre-bill audit | Gap flagging + JotAudit | No CPT tooling at any price(Upheal pricing reference page) |
| Entry price | $53/mo billed annually · see all plans | $1/session, caps at $69/mo(Upheal pricing page) |
Upheal is a well-built scribe for its intended audience. For a solo talk therapist in private practice who does not bill insurance and does not prescribe, it is worth a serious look: a permanent free tier with unlimited AI notes, a $1/session model that caps at $69/mo(Upheal pricing page), a built-in HIPAA telehealth room that removes Zoom as a dependency(Upheal pricing reference page), and a broad note-template library(Upheal support: note templates). For a behavioral health practice that bills insurance or prescribes, that breadth does not replace the prescriber tools JotPsych is built around.
Public reviews, unedited.
"This software oversells and underdelivers. I signed up for the highest tier because I do family therapy and they claim to support this modality. Unfortunately, this is a misleading claim. Upheal is not set up to capture family sessions. The family sessions have to be altered manually, and this hassle cannot even be done with an iPhone. There is a couples setting, but no family setting. The software cannot seem to differentiate between higher-pitched voices very well."
Danielle Drake, Trustpilot review"It doesn't always accurately record the sessions. It reads my voice as client and doesn't record the client's voice accurately."
Mary, Trustpilot review, cited in Mentalyc Upheal review"Incorrectly identifying male and female voice, even if the transcript speakers have been adjusted. Some interventions mention dialogue that happened that wasn't correct. Repetitive interventions under different categories. Fixing the transcript can become time consuming when software isn't clear on who said what."
Verified User (Upheal user), Mentalyc Upheal vs Mentalyc comparisonKeep the EHR you use today, or replace it entirely on your timeline. No credit card. Set up in under 5 minutes. HIPAA compliant with a BAA. From $53/mo billed annually.