2026 Comparison / Behavioral Health

JotPsych vs TherapyNotes

TherapyNotes is a competent BH EHR. For a solo PMHNP, it costs $134/mo minimum before AI notes ($69 base plus $65 for ePrescribe). JotPsych is $135/mo all-in. The math matters before the feature list does.

The bottom line

TherapyNotes is a therapist-first EHR with a psychiatry module layered on top. It covers the basics: scheduling, insurance billing via Waystar, DSM-5 diagnosis search, and ePrescribe through DrFirst. For a PMHNP who primarily does medication management, the note templates are functional but not tailored. Every prescriber pays $65/mo for ePrescribe on top of the $69/mo base, then another $40/mo if they want AI notes via TherapyFuel. That is $174/mo for parity with what JotPsych delivers at $135/mo, with AI documentation as a core product rather than a series of bolt-ons.

Where TherapyNotes wins

  • Full practice management in one system: scheduling, patient portal, insurance billing pipeline (ERA/EOB, Waystar clearinghouse)
  • ePrescribe via DrFirst with RxNorm database integration pulling directly into psychiatry notes
  • Psychiatry-specific progress note with medication management fields, MSE, vital signs, and physical exam sections in one note
  • Solid phone-based customer support with short wait times, consistently rated
  • 30-day free trial, no credit card required
  • For a multi-provider group running insurance billing at volume, the integrated billing workflow is harder to replicate

Feature comparison

Ratings based on publicly available product documentation, pricing pages, and verified user reviews as of May 2026.

Feature TherapyNotes
BH-specific design Yes BH-only EHR
AI note generation Partial TherapyFuel add-on (+$40/mo)
Note formats (AI-native) Partial Psychiatry SOAP, SOAP, DAP, BIRP templates; EMDR not confirmed as AI output
Psychiatry-specific note Yes Dedicated psych note with meds, vitals, MSE, physical exam
ePrescribe Add-on $65/prescriber/mo via DrFirst
Pricing (solo PMHNP, AI included) $174/mo effective $69 base + $65 ePrescribe + $40 AI
Insurance billing pipeline Yes ERA/EOB, Waystar clearinghouse, auto charge posting
DSM-5 diagnosis search Yes Built into intake and progress notes
HIPAA + BAA Yes BAA in subscriber agreement, no separate signature
Free trial Yes 30 days, no credit card required
Mobile app No Browser-only as of 2026
API access No Zero API access
Scheduling and patient portal Yes Full scheduling and patient portal
Customer support Strong Live phone, short wait times
Pricing stability Increased December 2025 Solo went from $59 to $69

The real cost for a solo PMHNP

TherapyNotes' $69/mo base looks reasonable until you add what prescribers actually need. ePrescribe is not optional for a PMHNP running a medication management practice.

TherapyNotes: solo PMHNP with AI notes

Base subscription (solo) $69/mo
ePrescribe via DrFirst (required for any prescriber) + $65/mo
TherapyFuel AI scribe (to match JotPsych note quality) + $40/mo
Effective monthly total $174/mo

JotPsych: solo PMHNP with AI notes

Pro plan (AI notes, CPT suggestions, audit support, all formats) $135/mo
ePrescribe add-on $0 (not required: use your existing platform)
Effective monthly total $135/mo

Pricing current as of May 2026. TherapyNotes pricing per therapynotes.com/pricing. JotPsych pricing per jotpsych.com/pricing.

Who should pick which

Pick TherapyNotes if...

  • You are running a multi-provider group practice that needs a single platform for all clinical and billing operations at insurance billing volume
  • You want ePrescribe, scheduling, patient portal, ERA/EOB handling, and documentation inside one system with one vendor
  • Your practice already uses TherapyNotes for billing and admin and the switching cost is real
  • Responsive live phone support is a hard requirement for your team
  • You prefer a 30-day free trial to evaluate a full EHR before committing

What TherapyNotes users actually say

Sourced from Capterra, G2, and aggregated third-party review roundups. We include the positive reviews because credibility requires honesty.

"The customer service is great. They are really responsive."

Capterra: Shaquita S., CEO PMHNP (4/5 stars)

"The program is plagued with problems and is inconsistent... using the option in sessions extremely challenging."

Mentalyc review roundup (citing Trustpilot: Scott Soeder)

"A year later they raised prices... it's hard to switch."

Mentalyc review roundup (citing G2: Amy M.)

See the difference in your first session.

No credit card. No migration. No bolt-on pricing. Generate your first note in under 5 minutes and decide for yourself.

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From $53/mo. No credit card required to start.