JotPsych vs SimplePractice: 2026 Comparison

Feature by Feature

Side-by-side comparison

Fourteen dimensions that matter most to PMHNPs and psychiatrists in private or group practice.

Feature	JotPsych	SimplePractice
Built for psychiatric prescribers	Yes , psychiatric eval, medication management, MSE, E&M guidance native	Partial , therapy-first chassis; ePrescribe is a $49/mo add-on; no E&M coding guidance
Base pricing (solo, with AI notes)	$53–$135/moAI documentation included, no add-on needed	$84 to $134/mo minimumEssential plan ($79) + AI Note Taker add-on ($35) = $114/mo before ePrescribe
Total cost for a solo PMHNP (with AI notes and ePrescribe)	$53–$135/moDocumentation AI included; ePrescribing handled by your existing prescribing platform	~$163/mo before processing feesEssential $79 + AI Notes $35 + ePrescribe $49 (plus $89 one-time setup)
Note formats for psychiatry	Psychiatric eval, medication management, SOAP, DAP, BIRP, EMDR, treatment plans, progress notes, and morePurpose-built for BH , not retrofitted	SOAP, DAP, BIRP, Wiley Treatment Planner (Essential/Plus only)No structured psychiatric eval format or MSE section
Medication documentation	Medication lists carry forward between notes	Medication lists do not auto-carry forwardDaily friction for prescribers doing med management visits
E&M coding guidance (99213/99214)	Structured documentation prompts to support E&M level selection	No E&M guidanceCode selection is entirely manual with no structured prompts
CPT + ICD-10 suggestions	AI-generated from session content	Manual coding only
ePrescribe (EPCS + PDMP)	Not included; works alongside your existing prescribing platform	Available as add-on: $49/mo + $89 setup per clinician; PDMP is a further $699 setup + $6.25/mo
HIPAA compliance + BAA	Included on all plans	Included on all paid tiers
Free trial	No credit card required	30 days, no credit card required
Practice management (scheduling, client portal, billing)	Documentation layer; integrates with your existing EHR or practice OS	Full all-in-one: scheduling, telehealth, client portal, insurance claims, ERA/EOB posting
Insurance billing module	CPT suggestions and audit-ready notes; not a standalone clearinghouse	Full claim submission, ERA processing, eligibility verification, secondary claims
PE/investor ownership risk	Independent, venture-backed startup	Acquired by Vista Equity Partners (PE) January 2024Multiple verified Capterra reviews document 68 to 154% cumulative price increases since 2022
Customer support	All plan tiers	Phone support: Plus tier only ($99/mo). Email/chat on Starter and Essential.

The Bottom Line

The bottom line for PMHNPs and psychiatrists

SimplePractice is a capable therapy-first EHR that has layered psychiatric features on top. The base platform does not include ePrescribing, E&M coding guidance, or medication auto-carry between notes. To function as a PMHNP you must stack ePrescribe ($49/mo + $89 setup) and the AI Note Taker add-on ($35/mo) on top of whichever base plan you choose. A solo PMHNP on Essential ends up at roughly $163/mo before credit card processing fees, in a platform designed primarily for therapists.

JotPsych is $53–$135/mo

Strengths and Weaknesses

What each platform actually does well

JotPsych strengths

$53–$135/mo
Psychiatric eval, MSE, and medication management note formats built in
Medication lists carry forward between notes automatically
E&M documentation guidance to support 99213/99214 selection
CPT and ICD-10 suggestions derived from session content
Works with any telehealth platform or in-person setup
HIPAA + BAA included, no credit card for trial

JotPsych weaknesses

Not a full practice OS: no native scheduling, patient portal, or insurance claims
Does not include ePrescribing or PDMP integration
Requires integration with an existing EHR or billing tool for a complete workflow
Smaller user community and fewer third-party integrations than SimplePractice

SimplePractice strengths

225,000+ clinicians on platform with deep documentation and community support
True all-in-one: scheduling, telehealth, billing, client portal, and notes in one login
ePrescribe add-on supports controlled substances (EPCS) with PDMP integration
Insurance billing is functional: claim submission, ERA posting, eligibility checks
Strong patient-facing UX for intake forms, consent docs, and telehealth
30-day free trial with no credit card required

SimplePractice weaknesses

Medication lists do not carry forward between notes, a daily friction for prescribers
No structured E&M coding guidance or CPT suggestions from session content
ePrescribe ($49/mo + $89 setup) and AI notes ($35/mo) are both paid add-ons, not included in any base plan
PDMP integration costs $699 setup + $6.25/mo, the most expensive compliance add-on in the stack
Verified Capterra reviewers document 68 to 154% cumulative price increases since 2022
PE acquisition (Vista Equity Partners, January 2024) is a documented pricing risk for long-term subscribers
AI Note Taker only works inside SimplePractice's own telehealth, not Zoom or in-person

Decision Guide

Who picks which

No spin. The honest breakdown of when each platform wins for a prescribing clinician.

Pick JotPsych if:

You are a PMHNP or psychiatrist and psychiatric workflow is your primary documentation challenge
You already have an EHR or practice OS and want a better AI documentation layer without switching your entire system
You use Zoom, Doxy.me, or see patients in person (SimplePractice's AI notes will not help you in those contexts)
Cost is a real factor: $53–$135/mo
You need E&M documentation guidance and CPT suggestions built into the note workflow
You want medication lists that carry forward automatically between visits

Pick SimplePractice if:

You are starting a practice from scratch and want one login for scheduling, billing, telehealth, a client portal, and notes
You are a solo outpatient prescriber with simple billing needs where SOAP/DAP/BIRP covers your documentation
You need native ePrescribing with EPCS and PDMP in the same platform as your scheduling and billing
You exclusively use SimplePractice's built-in telehealth (their AI notes only trigger from that context)
Insurance claim submission, ERA posting, and eligibility are a priority and you want a single vendor for all of it

Real User Voices

What clinicians are actually saying about SimplePractice

From verified purchaser reviews on Capterra. Both positive and negative, because neither platform is perfect for everyone.

"My subscription has gone up 68% in two years while losing features. Calendar sync was removed from the basic tier."
Stephanie G., Private Practice Clinician, Capterra (3/5 stars)

"77% increase if I want to keep some features and 154% increase for all features. Unresponsive to customer feedback, unfulfilled promises."
Catherine R., Licensed Mental Health Counselor, Capterra (1/5 stars)

"The Wiley Treatment Planner option makes it easy for clinicians to incorporate evidence-based goals and techniques in their work."
Ann E., Psychologist, Capterra (5/5 stars)

SimplePractice carries a 4.6/5 average from over 2,800 Capterra reviews. The pricing complaints above represent a specific and documented subset: long-term subscribers who experienced multiple tier restructurings after the 2024 PE acquisition. The all-in-one experience is the modal positive review.

JotPsych vs SimplePractice