Heidi Health is a general-purpose AI scribe built for all of medicine, with 200+ templates spanning every specialty. JotPsych is the operating system for behavioral health: notes, e-prescribing, scheduling, telehealth, billing, and credentialing in one platform, with the prescriber workflow (intakes, medication management, TMS, Spravato) built in. Start alongside the EHR you use today in five minutes, or replace it entirely on your timeline. From $53/mo versus Heidi's $150/mo Clinician plan.
Most tools do one job and stop. JotPsych runs the whole behavioral health practice: it knows where the money goes, protects every claim, grows with every hire, and coaches every clinician. From the first intake to the paycheck.
Every encounter tracked from scheduled to paid. JotPsych flags the unbilled visit, the undercoded note, the denied claim, and the receivable aging past 60 days, then shows you how to fix it.
Every note and claim scanned against 150+ payer rules and the latest audit standards before you sign. Clawbacks and denials caught while they are still fixable.
Onboard a new clinician in minutes. Documentation and coding stay sharp and uniform at every seat, so quality and revenue scale with you, not against you.
JotCoach reads every note your team writes, flags what to fix and why, and develops every clinician, like you are in the room without being in the room.
Notes, e-prescribing, scheduling, telehealth, billing, and credentialing in one system that talks to itself, instead of seven vendors that do not.
Psychiatric intakes, medication management, TMS and Spravato, the 99214 and the 90833 add-on, e-prescribing with PDMP. The prescriber workflow native, alongside the therapy hour.
Most scribes stop at the note. JotPsych runs the whole practice. Add it to the EHR you use today with no migration and write your first note in five minutes, then make it your entire system when you are ready, on your timeline. One platform for any behavioral health practice.
Where a whole-practice platform and a single-purpose tool diverge.
| Feature | JotPsych | Heidi Health |
|---|---|---|
| Built for behavioral health | Yes, BH-only platform | General-medicine scribe, 200+ templates across specialties(Heidi Health pricing page) |
| Psychiatric intake & evaluation | Structured intake + MSE | No dedicated format(Mentalyc Heidi Health review) |
| Medication management visits | Dedicated prescriber format | No dedicated format(Mentalyc Heidi Health review) |
| TMS & Spravato (REMS) documentation | Session templates, REMS-aware | Not offered(Heidi Health pricing page) |
| E-prescribing with PDMP | JotRx (DoseSpot), from $62/mo | Not offered, scribe only(Heidi Health pricing page) |
| CPT code support | 99214, 90837, 90833 logic | ICD-10/SNOMED only, no CPT(Heidi Health coding product page) |
| Pre-bill denial prevention & audit | Gap flagging + JotAudit | Not offered(Heidi Health pricing page) |
| Entry price | $53/mo billed annually · see all plans | $150/mo Clinician, billed annually(Twofold Heidi Health pricing guide) |
Heidi is a credible general-medicine scribe with real breadth. If your practice spans many specialties, Heidi brings a generous free tier with unlimited transcription and no credit card, 110+ languages(Heidi Health developer docs: supported languages), an Evidence Plus feature that surfaces real-time DSM, ICD, BMJ, and NICE guidelines(Heidi Health pricing page), plus SOC 2 Type II and ISO 27001 certification alongside HIPAA(Heidi Health compliance help article). For a behavioral health practice, that breadth does not replace the prescriber tools JotPsych is built around.
Public reviews, unedited.
"Sometimes Heidi stuffs up and no transcript is made of a consultation. This is unacceptable, as the whole consultation needs to be typed from memory after the fact."
Mark Ruff, Trustpilot review, heidihealth.com.au"Now has too many hallucinations. Becoming unsafe. Very poor support from team."
Verified User, Trustpilot review, heidihealth.com.au"App has lost half of multiple consultations, over multiple versions. Simply can't be trusted -- even to simply transcribe the consult."
Verified User, Germany, Trustpilot review, heidihealth.com.auKeep the EHR you use today, or replace it entirely on your timeline. No credit card. Set up in under 5 minutes. HIPAA compliant with a BAA. From $53/mo billed annually.