2026 Honest Comparison

JotPsych vs Freed

Freed is the most-recognized AI scribe on the market. JotPsych is purpose-built for behavioral health. For PMHNPs and psychiatrists, those are not the same product, and the difference shows up in your first psychiatric progress note.

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Feature-by-feature

Every row sourced from product documentation and verified user reports. Updated May 2026.

Feature Freed
Purpose-built for behavioral health General medicine; BH listed as a specialty
BH-specific note formats SOAP, DAP, BIRP, PIE, GIRP available; no EMDR, no psychiatric-specific structure
Mental Status Exam documentation Not attempted if data is thin; no structured MSE format
Suicide risk assessment template Not available
CPT code suggestions Premier tier only ($119/mo or $104/mo annual); beta, inconsistent
ICD-10 suggestions Premier tier only ($119/mo)
Audit-ready documentation coaching Not available; medical record conventions only
HIPAA + BAA Included; SOC 2 Type II, auto-executed BAA
EHR integration Premier tier only; lower tiers use a Chrome extension, not a native API
Entry price (solo clinician) $53–$135/mo
Note cap at entry price 40 notes/mo on Starter; a full-time PMHNP hits this in under a week
Free trial 7 days, no credit card; full Premier-tier access during trial
Custom template uploads Yes, on Core and above
"Learn My Format" style adaptation Yes; adapts to individual clinician writing style over time
Telehealth compatible Yes
Mobile app iOS and Android
Offline capture Requires internet; performance degrades at peak hours
Group practice pricing Custom; includes SSO, admin dashboards, org-level BAA, dedicated account manager

The bottom line

Freed is a capable general-purpose AI scribe that will cut documentation time for any clinician. It is not purpose-built for PMHNPs or psychiatrists. The $53–$135/mo"Learn My Format" feature partially compensates for the lack of BH-specific templates, but the out-of-box experience for psychiatric documentation requires meaningfully more editing than a BH-native tool.

JotPsych is built from the ground up for behavioral health. DAP, SOAP, BIRP, EMDR, and Treatment Plans are native formats, not bolted on via custom template uploads. CPT code suggestions and audit documentation support are core features at every tier, not a $119/mo add-on. At $135/mo Pro, JotPsych is cheaper than Freed Premier and delivers more BH-specific capability. For any PMHNP or psychiatrist evaluating their first AI scribe or considering a switch, the comparison is not close.

Freed: where it wins and where it falls short

Freed weaknesses for PMHNPs and psychiatrists

  • Not built for behavioral health. Primary care is the core design target. Psychiatric note nuance (MSE, risk assessment, affect description) frequently requires significant editing.
  • CPT code suggestions only on Premier ($119/mo). No billing or RCM workflow below that tier.
  • No psychiatric-specific templates: no structured suicide risk assessment, no medication management note format, no EMDR or treatment plan templates.
  • Writing style drifts between encounters, requiring re-polishing even after the learning period.
  • No offline capture; performance degrades at peak hours.
  • EHR integration on Premier only. Below that, it is a Chrome extension scraping your EHR screen.
  • Starter tier caps at 40 notes per month. A busy PMHNP seeing 6-8 patients per day hits this limit in under a week.

Who picks which

The honest routing guide. No marketing spin.

Pick Freed if...

  • You are a primary care physician or internist, not a BH clinician, and your group already uses Freed.
  • You primarily do medication management visits with SOAP-style documentation and want the fastest possible setup.
  • You are a low-volume or part-time practitioner who will stay under 40 notes per month on Starter.
  • You are in a large mixed-specialty group where BH is a small percentage of visits and switching cost is high.
  • Brand recognition matters in your procurement process and you need the most-recognized name in the space.

Pick JotPsych if...

  • You are a PMHNP, psychiatrist, psychologist, or licensed therapist and behavioral health is your primary practice.
  • You need structured MSE documentation, risk assessment templates, or EMDR protocol notes without heavy rewriting.
  • You bill insurance and need CPT and ICD-10 code suggestions without paying $119/mo for them.
  • Your notes need to pass BH insurance audits, supervisor reviews, or panel credentialing requirements.
  • You see more than 40 patients per month. That is almost every full-time clinician in behavioral health.
  • You want billing features at $135/mo instead of $119/mo, saving $360 per year.

What clinicians say about Freed

Public reviews and forum posts. Positive and negative. You should see both.

"Freed gives a better HPI than Nabla... basically never attempts to write an MSE if there isn't enough data."

u/gdkmangosalsa_, r/medicine

"Holy cannoli, it's real. Transcribes directly into paragraph form, handles follow-up questions, HIPAA-compliant with a BAA."

u/Snoo-Therapy90_, r/therapists

"I have saved 10-15 minutes per patient which means I can provide better quality care."

Erica D., Nurse Practitioner, Capterra review (Dec 2024)

Pricing, side by side

What you actually pay for what a full-time PMHNP actually needs.

Purpose-built for behavioral health
JotPsych
Solo
$53 /mo
Unlimited notes. DAP, BIRP, EMDR. HIPAA and BAA included.
Pro (most popular)
$135 /mo
Everything in Solo, plus CPT and ICD-10 code suggestions, audit-ready formatting, and EHR integration.
Enterprise
Custom
Group practices, CMHCs, multi-site. Volume pricing and admin tools.
JotPsych Pro at $135/mo includes billing features Freed does not offer until $119/mo.
General AI scribe
Freed
Starter
$53 /mo
40 notes per month cap. Basic note generation only. No CPT or ICD-10 codes.
Core
$79 /mo
Unlimited notes, template builder, AI editing assistant. Still no billing codes. Chrome extension for EHR.
Premier
$119 /mo
$104/mo if billed annually. EHR push, ICD-10, CPT coding assistant (beta), visit summaries. No structured MSE or risk assessment templates.
To match JotPsych Pro features on Freed, you spend $30/mo more ($360/yr) at Premier pricing, and still lack BH-specific documentation structure.

Built for how PMHNPs actually document

No credit card required. BH-native defaults from note one. Up and running in five minutes.

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HIPAA compliant with BAA No credit card to start Five-minute setup BH-native from day one